What to Do Immediately After a Flight Cancellation
Essential steps to take within the first hours of a cancellation to maximize your compensation chances.
Emma Rodriguez
Flight cancellations can disrupt your travel plans and cause significant inconvenience. Knowing the right steps to take immediately can make the difference between receiving compensation or missing out on what you're owed.
Immediate Actions (First 2 Hours)
Within the first two hours of learning about your cancellation:
- Get written confirmation - Visit the airline's service desk and request a written confirmation of the cancellation with the reason stated
- Document everything - Take photos of departure boards, save emails, and keep all receipts
- Request alternative transport - Ask the airline for the earliest possible rebooking or alternative transportation
- Inquire about meals and accommodation - If your wait is extended, ask about meal vouchers and hotel accommodations
Short-Term Actions (Same Day)
Actions to take on the same day of cancellation:
- Keep all boarding passes and receipts for expenses incurred
- Request a refund if you choose not to travel
- Get the airline's reference number for your case
- Take notes about the cancellation reason provided by the airline
Long-Term Documentation (Following Weeks)
For your compensation claim:
- Save all communication with the airline
- Collect receipts for additional expenses
- Document how the cancellation affected your plans
- Keep your booking reference and flight details handy
Common Mistakes to Avoid
Many passengers unknowingly forfeit their compensation rights by:
- Accepting "goodwill" vouchers instead of proper compensation
- Not documenting the cancellation reason properly
- Missing the deadline for claims (usually 2-3 years)
- Not keeping proper records of expenses
How ClaimBeacon Can Help
We handle all the complex paperwork and communication with airlines, ensuring you get the maximum compensation you're entitled to. Our success rate is over 95% because we know exactly what documentation is required and how to present your case effectively.