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Terms and Conditions

Last updated: September 16, 2025

These Terms and Conditions govern your use of the Claim Beacon website and our flight compensation services. By using our services, you agree to these terms in full. If you disagree with any part of these terms, you must not use our services.

1. Our Services

Claim Beacon assists travelers in claiming compensation from airlines for flight disruptions, including delays, cancellations, and denied boarding, in accordance with EU Regulation 261/2004 and other applicable laws.

2. No-Win, No-Fee Policy

We operate on a No-Win, No-Fee basis. This means you will only be charged a service fee if we successfully secure compensation for you. Our fee is a percentage of the compensation amount, which will be clearly stated in your agreement with us.

3. Your Obligations

By using our services, you agree to:

  • Provide accurate and complete information about your flight and the disruption.
  • Authorize us to act on your behalf in all dealings with the airline and relevant authorities.
  • Not pursue the same claim independently or through another third party.

4. Limitation of Liability

While we strive for a 99% success rate, we do not guarantee a successful outcome for every claim. Our liability is limited to the service fee paid by you.

5. Termination

You may terminate your agreement with us at any time, subject to the terms outlined in your specific service agreement. We reserve the right to terminate our services if you breach these terms.

6. Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which Claim Beacon operates.

7. Amendments

We may amend these terms from time to time. Any changes will be posted on this page, and your continued use of our services will constitute acceptance of the new terms.

8. Contact Us

If you have any questions about these Terms and Conditions, please contact us at legal@claimbeacon.com.