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Privacy Policy

Last updated: September 16, 2025

At Claim Beacon, we are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services to claim flight compensation.

1. Information We Collect

We may collect the following types of personal data to process your claim:

  • Personal Identification Information: Name, address, email, phone number, and date of birth.
  • Flight Details: Booking reference, flight number, date of travel, and details of the flight disruption.
  • Supporting Documents: Copies of your ID, boarding pass, and any communication with the airline.

2. How We Use Your Information

Your data is used to:

  • Assess your eligibility for compensation.
  • Communicate with you regarding your claim.
  • Represent you in legal proceedings with the airline.
  • Process the payment of your compensation.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Legal partners and authorities to process your claim.
  • Third-party service providers who assist us in our operations, under strict confidentiality agreements.

4. Data Security

We implement robust security measures, including encryption and access controls, to protect your data from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to any inaccurate information.
  • Request the deletion of your data, subject to legal and contractual restrictions.
  • Object to the processing of your data.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@claimbeacon.com.